Resources / FAQ

Frequently asked questions

Here you can find answers to the questions we often get. If you're left wondering about something, just let us know. We don't bite.

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4 questions


4 questions

How do I get started with Agileday?

Reach out to us to kickstart the process. Within a few hours, the Agileday instance will be active, and we'll assist you through the onboarding process. Soon enough, you'll be ready to test and utilize Agileday.

Is the implementation easy or will it cause disrupt in my business operations?

Rest assured, the process is simple and we will handle the heavy lifting for you if needed. Our customers are often impressed by how quickly we get Agileday up and running. We have a super experienced team, refined practices that are accumulated over numerous onboarding processes, and a significant level of automation for data transfer. You won’t be overwhelmed by a massive project. With an onboarding NPS exceeding 80, our customers seem to love our team and the process as much as we do.

Why should I prioritize this tool/software project over others?

Agileday influences your key performance indicators crucial for growth and profitability, such as utilization, win rates, and employee satisfaction. The sooner you begin, the sooner you will reap the benefits. Agileday also brings in a modern and transparent operational approach. By starting this journey, you will create a competitive edge over those sticking to traditional methods. So better start now.

We are currently using another system. How can we shift from our current software to Agileday?

It can be easily done. Our automated migration pathways efficiently convert your current data to Agileday. We handle it all for you, don’t worry.

Do you have experience in shifting from another software to Agileday?

Plenty! This is part of almost every onboarding process and have already consolidated numerous systems.

What should I do if my existing data is of low quality?

It is a common scenario, and joining Agileday presents a fantastic opportunity for improvement. Often, the reason for poor data quality lies in the fact that previous tools prioritized numbers over people. Consequently, those responsible for data upkeep do not see the value in maintaining it, leading to neglect.

When the data is interconnected, the entire process benefits from accurate updates (e.g., improving skills results in better recommendations). Rest assured, we will address data quality issues, and Agileday will assist in maintaining high data quality standards from now onwards.

How will you support me after onboarding?

We will continue to provide excellent support for you. Moving forward, you will have the same dedicated customer success officer assisting you. Expect a fast response time within our chat/Slack channel (averaging 8 minutes) and comprehensive documentation to guide you through in different situations.


4 questions

Data & Privacy

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