WEBINAR: Designing the human + agent consultancy: Moving from AI adoption to transformation

Friday, May 8th, 2026
2pm ET | 1pm CT | 12pm MT | 11pm PT
Join the conversation

Overview:

Almost every professional services firm is using AI. Almost none are transformed by it.

The tools are working. The efficiency gains are real. And something still isn't clicking: in delivery models, in how teams are structured, in whether the people doing the work feel like they're building toward something bigger or just keeping pace.

Too many firms are layering AI onto already strained operations and expecting transformation. True change isn't about your tech stack. It's about building an organization adaptive enough to change as the technology does.

This conversation is about why that gap exists and what to do about it.

Hannah Kreiswirth has spent her career designing the organizational systems that determine whether people can do their best work, or quietly can't.

Jani Folland has spent the last several months talking to 60+ agency leaders about what AI is actually doing to how professional services firms sell, price, and operate, and works alongside the clients grappling with it in real time.

And joining them, Wilfried Hanachowicz, Head of Operations at Apply Digital, brings a practical, in-the-trenches perspective on how these shifts are playing out inside a global digital consultancy.

Together, they'll explore AI transformation: what it means, what's working, and what most firms are still getting wrong.

What we'll cover:

• Current state: Why AI adoption keeps stalling in professional services, and why treating it as a technology problem exposes cracks instead of creating functional systems
• How to think about it: The three layers of AI transformation, and which layer most firms haven't started yet
• About the workforce: Why we need to move beyond time-based people planning toward a more holistic approach to working with people and agents as a team
• About the business: How pricing, business models, and value exchange have to evolve when AI changes what a skilled person can produce and what roles they will play
• From the field: What operational leaders are seeing day-to-day as AI moves from experimentation into delivery environments
• What's next: A practical conversation for leadership teams ready to move from diagnosis to design
  

Who is this for:

Founders, CEOs, COOs, and senior leaders at agencies and consultancies looking for concrete ways to assess where they are, design for what's ahead, and ensure business results and resilience.

Register to save your spot.